Sal Caccavale joined Hilton in 1983 in New Jersey and quickly rose through the ranks. In 1985, Sal was promoted to the Director of Security at the opening of the Novi, Michigan Hilton hotel. Eighteen months later, Sal was transferred to the Atlanta Hilton & Towers, where he directed the resurgence of that hotel. In August 1989, Sal was relocated to the infamous Palmer House Hilton Hotel in Chicago. Another opportunity for evolution at the Palmer House led Sal to being promoted to Hilton’s flagship hotel, Waldorf=Astoria in New York City. After 10 years of service at the iconic Waldorf=Astoria, Sal was promoted to Hilton’s western region, overseeing 90 Hilton branded hotels ~ Canada to Mexico to Hawaii. With a continued pattern of success, he was called to oversee of all Hilton branded hotels in the Americas ~ Canada to Argentina and the Caribbean.
Sal is notably recognized for the number of security staff he has recognized and subsequently promoted within Hilton. Some stayed with Hilton and rose through the ranks while others became prominent security practitioners outside of the hospitality industry. He searched for the raw talent within the field and made an overarching effort to solicit their input and participation.
Nearly 35-years later, Sal now provides consulting to the hospitality industry. A hotel security expert
that has truly experienced and witnessed the issues with first-hand experience, and one of a small
handful of hospitality security practitioners in the field that can attest to being in the driver’s seat during the evolution of this spectacular industry; from the fallout of the Rosa Concetta case to hard-keys to digital key, from the fire life safety installations resulting from the MGM and Las Vegas Hilton incidents to carbon monoxide deaths to mass killings in hotels and personal panic devices for housekeepers. He was the front line, the changing force in what the hospitality industry now recognizes as day-to-day operations.